Náplň práce
Are you fluent in comunication in Italian and English language ? Are ou looking for home office work and working also during weekend is not a problem for you?
Your daily tasks at this position should be:
-First point of contact for employees and managers via phone, email and internal case management system.
- Resolve different HR queries by answering to Employee’s life-cycle queries.
- Queries are mainly related to benefits, payroll, leave of absence, data management, onboarding and terminations but also other HR topics.
- Escalate employee’s queries where these cannot be resolved.
- Ensuring that each contact is accepted and resolved with a high degree of customer focus.
- Actively seeks for a feedback to improve service, supporting documentation, internal processes
Work is done in shifts in different shifts rotations
.
- Monday to Sunday from 7:00 a.m. to 10:00 p.m. (no night shifts)
The work can only be performed from the territory of the Slovak Republic.
Požiadavky
Requirement for the successful candidate:
- Fluent in Italian language
- Fluent in English language
- Great communication skills
- Experiences from HR- advantage
- Experiences from Customer care- advantage
- Openness for shift work
We are open to consider also freshly graduated candidate as there will be full traingng process.
Please sent us your CV for this position also in English.
ODPOVEDAŤ NA INZERÁT